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The management office next to Tower 8

唔知大家有無去過. 係我見過最細的management office. 企三個人已經想死.

加上長期得一個staff, 根本唔夠人, 連打電話落去都唔無人聽.

個staff個態度唔值hkd2.1/sq. ft的管理費lor.

同意,
加上我覺得交執漏表果度既員工態度都幾差, 無禮貌, 我地行入去, 佢竟然仲係咁click 電腦, 過左分幾兩分鐘才問我有咩事 ( 果陣係無其他單位的業主 )
佢地枱上面又長期放食物.... 第一次去, 就見M記的餐, ...第二次去, 就見一大包珍珍薯片, 同兩pack 檸檬茶, 仲有蔘蜜.....唔係唔比佢地食, 但, 收埋, 唔好比人咁易望到咁凌亂.......佢地似在自己屋企咁悠閒, 感覺好似我入去阻住佢地咁....  比咁既管理費....唉

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咁離譜....投訴La

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我都有同感{:3_45:}

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1# pigfarmer

Agreed.

The staff-to-residents ratio is far from satisfactory.  Given the unhealthy ratio, the workload faced by their staff must be very heavy.  There is not enough staff manning the reception counter and not enough backroom staff to handle the phone inquiries, which will definitely result in many complaints and therefore add further workload to the staff.  A vicious circle!!!

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I strongly suggest to post the opinion to the MTRC home website, so that the management will know our thoughts.

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6# CWI

Yes, I've already done so.  U may send your written inquiries, suggestions and complaints to the CSO via the LS portal.  They have just posted a notice at the G/F lobby of each tower which, among the other things, states that they have a performance pledge to give written replies to written inquiries/complaints within 7 working days.

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